Frequently Asked Questions

FAQ'S

Service Questions

We have put together answers to some of the most common questions about our services. Whether it’s pricing, timelines, or support, you’ll find quick help right here.

Dixora Digital Agency helps businesses grow their online presence through SEO, social media marketing, email marketing, content writing, web design, and paid advertising. We focus on creating strategies that improve visibility, engagement, and measurable results.

Yes, we work with startups, small businesses, and established companies across various industries. Whether you’re a local brand or an international business, we tailor solutions to fit your goals.

Yes, we provide a free discovery call to understand your business needs and recommend the most effective digital marketing plan for you.

We help businesses grow online with services like SEO (Google ranking), social media marketing, email marketing, paid ads (Google & Facebook), content writing, and website design.

SEO is a long-term strategy. Most businesses begin seeing noticeable improvements within 3–6 months, depending on competition and goals.

We manage Facebook, Instagram, TikTok, Twitter (X), LinkedIn, and YouTube. Our team creates tailored content and campaigns based on your target audience.

Yes. We design custom email templates, set up automation workflows, and create engaging content that keeps your audience connected.

Absolutely. Every website we build is fully responsive, optimized for speed, and user-friendly across devices.

Yes. Our writers adapt to your brand’s tone, whether professional, casual, or industry-specific.

We track key metrics like impressions, clicks, conversions, and ROI to ensure your ads deliver measurable results.

Paid ads and social media campaigns often show results within weeks, while SEO and content marketing typically take longer (3–6 months).

We don’t guarantee exact sales because results depend on market conditions and customer behavior. However, we guarantee strategies that maximize visibility, leads, and conversions.

Clients receive monthly performance reports, and we provide weekly updates for ongoing campaigns

You can reach us via email, phone, or live chat. We also assign a dedicated account manager for consistent communication.

Pricing & Packages

How much do your services cost?

Pricing depends on the service type, project scope, and goals. We offer flexible packages for SEO, social media, paid ads, and web design. You’ll only pay for what you need.

Do you offer monthly packages or one-time services?

Both. You can choose a monthly retainer package for ongoing growth or request one-time services like website design, campaign setup, or strategy development.

Is there a minimum budget required for paid ads?

We recommend starting with at least ₦100,000 (or its equivalent in USD) for ads to generate effective results, but we’ll work with your budget to maximize impact.

Do you offer discounts for long-term contracts?

Yes, we provide cost-saving options for businesses that commit to 6–12 months of service.

Our Work Timeline

I Week First Ideas
II WeekFinal Sketches
III WeekDesign & Development
IV WeekFinal Touches

Policies

What if I want to cancel a service?

You can cancel anytime with a 30-day notice. For monthly retainers, services continue until the end of the billing cycle.

Do you offer refunds?

Due to the nature of digital marketing services, we don’t offer refunds for completed work, but we ensure transparency and client satisfaction at every stage.

Can I switch between service plans?

Yes, you can upgrade, downgrade, or switch services as your business needs evolve.

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